COURSE CATALOG

Kim Turner, LLC offers three types of courses, in-person classroom training, live online training, private training for your agency company. Our courses are POST & STC certified in California and many states in the US. Explore the courses below.

POST Courses

Crisis Communications Skills

Crisis Communications Skills

$149.00

Public Safety Call-takers and Dispatchers increasingly deal with callers in crisis and this courses explores communication techniques specific to critical situations. All class times listed are Pacific (California) time.

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De-escalation Training for Dispatchers
8CPT hours

De-escalation Training for Dispatchers

8 hours

$195.00

The primary goals are to increase officer safety and enhance professionalism. All class times listed are Pacific (California) time.

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Dispatcher's Role in Critical Incidents
4CPT hours

Dispatcher's Role in Critical Incidents

4 hours

$149.00

This course offers a comprehensive exploration into the multifaceted role of public safety dispatchers during critical incidents, presenting a holistic view across natural disasters, criminal activities, and tactical operations. It delves into the dispatcher's pivotal role from both the dispatch center and field operations perspectives.

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Homegrown Violent Extremism
8CPT hours

Homegrown Violent Extremism

8 hours

$149.00

Designed for all members of public safety to have a basic understanding of homegrown violent extremism. All class times listed are Pacific (California) time.

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Active Shooter Situations

Active Shooter Situations

$149.00

This course explores the active shooter mentality, tactical considerations and the impact on dispatch operations through the use of current and relevant case studies.

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Outlaw Motorcycle Gangs
8CPT hours
8STC hours

Outlaw Motorcycle Gangs

8 hours

$199.00

Motorcycle gang update

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Communications Training Officer
40CPT hours

Communications Training Officer

40 hours

$999.00

Communications Training Officer Certification Course

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Advanced Training Officer
16CPT hours

Advanced Training Officer

16 hours

$599.00

Teaching Adults: What Every Trainer Should Know

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Handling the Rising Tide of Suicide
4CPT hours

Handling the Rising Tide of Suicide

4-hours

$149.00

Strategies for public safety dispatchers for handling suicidal callers. All class times listed are Pacific (California) time.

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Dispatcher Wellness
4CPT hours

Dispatcher Wellness

$149.00

This course is 4 or 8 hours and is designed for Public Safety Dispatchers and reviews the unique stressors associated with 9-1-1 as well as provide tools for managing stress. All class times listed are Pacific (California) time.

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Stress Management for Supervisors or Managers
4CPT hours

Stress Management for Supervisors or Managers

8 hours

$149.00

This course is designed for public safety dispatch supervisors, managers and directors.

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Stress Management
8CPT hours

Stress Management

8 hours

$125.00

This 8-hour course considers the emotional aspect of being a 9-1-1 dispatcher.

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Trauma Exposure and Management
4CPT hours

Trauma Exposure and Management

4 hours

$175.00

This Kim Turner, LLC course explores the emotional toll of being a 9-1-1 dispatcher and provides participants with an understanding of the definition of traumatic stress, as well as the common issues experienced by 9-1-1 professionals who handle multiple traumatic calls.

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Courtroom Testimony
4CPT hours

Courtroom Testimony

4 hours

$199.00

The primary goals of this course are to familiarize 9-1-1 first responders and public safety employees with the courtroom process and the appropriate demeanor for witnesses. All class times listed are Pacific (California) time.

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Sovereign Citizen Extremists
4CPT hours

Sovereign Citizen Extremists

4 hours

$149.00

This course is designed to provide a basic understanding of the sovereign citizen ideology.

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Interpersonal Skills and Career Survival
8CPT hours

Interpersonal Skills and Career Survival

8 hours

$199.00

Navigate different personality types and conflict in the dispatch communications center. All class times listed are Pacific (California) time.

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Leadership and Accountability
8CPT hours

Leadership and Accountability

8 hours

$199.00

This essential leadership course is designed for emerging and existing leaders and those seeking promotion in public safety agencies. This presentation is exclusively for Records Personnel.

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Leadership Workshop
32CPT hours

Leadership Workshop

32 hours

$1,249.00

This 4-day course is tailored for those in public safety organizations leading professional Communications/Dispatch staff.

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Managing Generations
8CPT hours

Managing Generations

8 hours

$199.00

This course explores working with and supervising different generations in a public safety communications center.

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Field Training Officer, Update
24CPT hours

Field Training Officer, Update

$525.00

This course meets the POST mandated 24-hour Field Training Officer update to completed every three years.

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