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TRAINING SCHEDULE

All course times are listed in Pacific Standard Time unless otherwise noted.

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POST Courses

Crisis Communications Skills

Public Safety Call-takers and Dispatchers increasingly deal with callers in crisis and this courses explores communication techniques specific to critical situations. All class times listed are Pacific (California) time.

$149.00

No dates scheduled

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Dispatcher's Role in Critical Incidents

This course focuses on criminal, natural or man-made incidents that impact communications centers and operations. All class times listed are Pacific (California) time.

4 hours

$149.00

8 CPT hours

No dates scheduled

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Homegrown Violent Extremism

Designed for all members of public safety to have a basic understanding of homegrown violent extremism. All class times listed are Pacific (California) time.

8 hours

$149.00

8 CPT hours

No dates scheduled

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Outlaw Motorcycle Gangs

Motorcycle gang update

8 hours

$149.00

8 CPT hours

8 STC hours

No dates scheduled

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Sovereign Citizen Extremists

This course is designed to provide a basic understanding of the sovereign citizen ideology.

4 hours

$149.00

8 CPT hours

8 STC hours

Handling the Rising Tide of Suicide

Strategies for public safety dispatchers for handling suicidal callers. All class times listed are Pacific (California) time.

8 hours

$149.00

8 CPT hours

No dates scheduled

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Dispatcher Wellness

This course is 4 or 8 hours and is designed for Public Safety Dispatchers and reviews the unique stressors associated with 9-1-1 as well as provide tools for managing stress. All class times listed are Pacific (California) time.

$125.00

4 CPT hours

No dates scheduled

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Stress Management for Supervisors or Managers

This course is designed for public safety dispatch supervisors, managers and directors.

8 hours

$125.00

4 CPT hours

Stress Management

This 8-hour course considers the emotional aspect of being a 9-1-1 dispatcher.

8 hours

$125.00

8 CPT hours

No dates scheduled

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Trauma Exposure and Management

This 8-hour course considers the emotional aspect of being a 9-1-1 dispatcher specific to trauma exposure.

8 hours

$125.00

8 CPT hours

No dates scheduled

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Courtroom Testimony

The primary goals of this course are to familiarize 9-1-1 first responders and public safety employees with the courtroom process and the appropriate demeanor for witnesses. All class times listed are Pacific (California) time.

4 hours

$149.00

8 CPT hours

Leadership and Accountability

This course gets real about the importance of leadership training for professional staff in highly responsible positions within public safety agencies.

8 hours

$149.00

8 CPT hours

No dates scheduled

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Leadership Workshop

This 4-day course is tailored for those in public safety organizations leading professional Communications/Dispatch staff.

32 hours

$749.00

32 CPT hours

Managing Generations

This course explores working with and supervising different generations in a public safety communications center.

$125.00

No dates scheduled

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Professional Standards

This course speaks to the significance of professional standards for public safety dispatchers and anchors on concepts of customer service and the mission/vision of our public service agencies.

8 hours

$125.00

8 CPT hours

No dates scheduled

Register interest

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