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UPCOMING TRAINING & EVENTS

Here is a list of all our upcoming courses, arranged by date. If you're looking for a specific track or course, use the search box and you'll get to the right place.

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Live online events

April 2024

2

Apr

Leadership Workshop

Newport Beach

Sold out
32CPT hours

2 - 5 Apr 2024

4 days, 8:00 AM - 4:00 PM

  • Newport Beach
  • $849.00

2 - 5 Apr 2024

4 days, 8:00 AM - 4:00 PM

This 4-day course is tailored for those in public safety organizations leading professional Communications/Dispatch staff.

8

Apr

Communications Training Officer

Live online

Limited places
40CPT hours

8 - 12 Apr 2024

1 week, 8:00 AM - 5:00 PM

  • Live online
Presented by
Jessica Palomino
Sergio Ortiz
Tigran Topadzhikyan
  • $749.00

8 - 12 Apr 2024

1 week, 8:00 AM - 5:00 PM

Communications Training Officer Certification Course

16

Apr

Advanced Training Officer

Huntington Beach Central Library

16CPT hours

16 - 17 Apr 2024

2 days, 8:00 AM - 5:00 PM

  • Huntington Beach Central Library
Presented by
Mandi Runnells
  • $449.00

16 - 17 Apr 2024

2 days, 8:00 AM - 5:00 PM

Teaching Adults: What Every Trainer Should Know

18

Apr

Complacency and Critical Decision Making

Live online

4CPT hours

Thu 18 Apr 2024

5:00 AM - 9:00 AM (4 hours)

  • Live online
Presented by
  • $149.00 excl. Tax

Thu 18 Apr 2024

5:00 AM - 9:00 AM (4 hours)

Has complacency plagued your 9-1-1 center? 🚨 Elevate Your 9-1-1 Expertise! 🚨 Don't let routine dull your edge. Enroll in our 9-1-1 Complacency Course now and rekindle your passion for life-saving response. Secure your spot and champion excellence in emergency communications! 💼📞

22

Apr

Dispatch Priming

Live online

Sold out
8CPT hours

Mon 22 Apr 2024

1 day, 8:00 AM - 5:00 PM (9 hours)

  • Live online
Presented by
Teagan Lugo
  • $199.00 excl. Tax

Mon 22 Apr 2024

1 day, 8:00 AM - 5:00 PM (9 hours)

Research data suggests evidence that field personnel may be negatively influenced by dispatch priming. By developing a deeper understanding of the cognitive processes of both officers and dispatchers, the course intends to introduce the concept of priming.

24

Apr
Limited places
8CPT hours

Wed 24 Apr 2024

1 day, 8:00 AM - 5:00 PM (9 hours)

  • Live online
Presented by
Teagan Lugo
  • $175.00

Wed 24 Apr 2024

1 day, 8:00 AM - 5:00 PM (9 hours)

The primary goals are to increase officer safety and enhance professionalism. All class times listed are Pacific (California) time.

25

Apr

Active Shooter Situations

Live online

4CPT hours

Thu 25 Apr 2024

7:00 PM - 11:00 PM (4 hours)

  • Live online
Presented by
  • $149.00

Thu 25 Apr 2024

7:00 PM - 11:00 PM (4 hours)

This course explores the active shooter mentality, tactical considerations and the impact on dispatch operations through the use of current and relevant case studies. All class times listed are Pacific (California) time.

26

Apr

School Violence

Live online

Limited places
4CPT hours

Fri 26 Apr 2024

8:00 AM - 12:00 PM (4 hours)

  • Live online
Presented by
  • $149.00 excl. Tax

Fri 26 Apr 2024

8:00 AM - 12:00 PM (4 hours)

Public Safety Calltakers and Dispatchers increasingly deal with reports of violence in school settings. This course explores communications techniques, identification of resources, and techniques related to violent campus events.

27

Apr

Science of Wellness

Live online

Sold out
8CPT hours

Sat 27 Apr 2024

1 day, 8:00 AM - 5:00 PM (9 hours)

  • Live online
Presented by
Teagan Lugo
  • Free

Sat 27 Apr 2024

1 day, 8:00 AM - 5:00 PM (9 hours)

This course is designed for 9-1-1 first responders and is certified by POST in California and NMLEA in New Mexico. The course enrollment is restricted to California POST certified agencies and New Mexico public safety agencies.

May 2024

1

May

Active Shooter Situations

Live online

4CPT hours

Wed 1 May 2024

8:00 AM - 12:00 PM (4 hours)

  • Live online
Presented by
  • $149.00

Wed 1 May 2024

8:00 AM - 12:00 PM (4 hours)

This course explores the active shooter mentality, tactical considerations and the impact on dispatch operations through the use of current and relevant case studies. All class times listed are Pacific (California) time.

3

May
8CPT hours

Fri 3 May 2024

1 day, 8:00 AM - 5:00 PM (9 hours)

  • Live online
Presented by
  • $175.00

Fri 3 May 2024

1 day, 8:00 AM - 5:00 PM (9 hours)

The primary goals are to increase officer safety and enhance professionalism. All class times listed are Pacific (California) time.

8

May
8CPT hours

Wed 8 May 2024

1 day, 8:30 AM - 4:30 PM (8 hours)

  • Anaheim
Presented by
  • $149.00

Wed 8 May 2024

1 day, 8:30 AM - 4:30 PM (8 hours)

Public Safety Calltakers and Dispatchers increasingly deal with callers in crisis and this courses explores communication techiques specific to critcal situations.

13

May

Science of Wellness

Live online

8CPT hours

Mon 13 May 2024

1 day, 8:00 AM - 5:00 PM (9 hours)

  • Live online
Presented by
  • Free

Mon 13 May 2024

1 day, 8:00 AM - 5:00 PM (9 hours)

This course is designed for 9-1-1 first responders and is certified by POST in California and NMLEA in New Mexico. The course enrollment is restricted to California POST certified agencies and New Mexico public safety agencies.

22

May
4CPT hours

Wed 22 May 2024

8:00 AM - 12:00 PM (4 hours)

  • Live online
Presented by
  • $149.00

Wed 22 May 2024

8:00 AM - 12:00 PM (4 hours)

Strategies for public safety dispatchers for handling suicidal callers. All class times listed are Pacific (California) time.

23

May

Leadership and Accountability

Live online

4CPT hours

Thu 23 May 2024

8:00 AM - 12:00 PM (4 hours)

  • Live online
Presented by
  • $149.00 excl. Tax

Thu 23 May 2024

8:00 AM - 12:00 PM (4 hours)

This is a basic leadership course designed for emerging leaders or those wishing to promote in a public safety agency. It is also a good refresher for those in leadership positions. It is designed for 9-1-1 first responders and professional staff.

29

May

Dispatch Priming

Live online

Limited places
8CPT hours

Wed 29 May 2024

1 day, 8:00 AM - 5:00 PM (9 hours)

  • Live online
Presented by
  • $199.00 excl. Tax

Wed 29 May 2024

1 day, 8:00 AM - 5:00 PM (9 hours)

Research data suggests evidence that field personnel may be negatively influenced by dispatch priming. By developing a deeper understanding of the cognitive processes of both officers and dispatchers, the course intends to introduce the concept of priming.

31

May
40CPT hours

31 May 2024 - 3 Jun 2024

4 days, 8:00 AM - 6:00 PM

  • El Cajon
Presented by
Mandi Runnells
Sergio Ortiz
  • $749.00

31 May 2024 - 3 Jun 2024

4 days, 8:00 AM - 6:00 PM

Communications Training Officer Certification Course

June 2024

1

Jun

Science of Wellness

Live online

8CPT hours

Sat 1 Jun 2024

1 day, 8:00 AM - 5:00 PM (9 hours)

  • Live online
Presented by
  • Free

Sat 1 Jun 2024

1 day, 8:00 AM - 5:00 PM (9 hours)

This course is designed for 9-1-1 first responders and is certified by POST in California and NMLEA in New Mexico. The course enrollment is restricted to California POST certified agencies and New Mexico public safety agencies.

3

Jun
8CPT hours

Mon 3 Jun 2024

1 day, 8:00 AM - 5:00 PM (9 hours)

  • Live online
Presented by
  • $175.00

Mon 3 Jun 2024

1 day, 8:00 AM - 5:00 PM (9 hours)

The primary goals are to increase officer safety and enhance professionalism. All class times listed are Pacific (California) time.

6

Jun
8CPT hours

Thu 6 Jun 2024

1 day, 8:00 AM - 5:00 PM (9 hours)

  • Live online
Presented by
  • $125.00

Thu 6 Jun 2024

1 day, 8:00 AM - 5:00 PM (9 hours)

Navigate different personality types and conflict in the dispatch communications center. All class times listed are Pacific (California) time.

7

Jun

Dispatch Priming

Live online

8CPT hours

Fri 7 Jun 2024

1 day, 8:00 AM - 5:00 PM (9 hours)

  • Live online
Presented by
  • $199.00 excl. Tax

Fri 7 Jun 2024

1 day, 8:00 AM - 5:00 PM (9 hours)

Research data suggests evidence that field personnel may be negatively influenced by dispatch priming. By developing a deeper understanding of the cognitive processes of both officers and dispatchers, the course intends to introduce the concept of priming.

11

Jun

Complacency and Critical Decision Making

Live online

4CPT hours

Tue 11 Jun 2024

8:00 AM - 12:00 PM (4 hours)

  • Live online
Presented by
  • $149.00 excl. Tax

Tue 11 Jun 2024

8:00 AM - 12:00 PM (4 hours)

Has complacency plagued your 9-1-1 center? 🚨 Elevate Your 9-1-1 Expertise! 🚨 Don't let routine dull your edge. Enroll in our 9-1-1 Complacency Course now and rekindle your passion for life-saving response. Secure your spot and champion excellence in emergency communications! 💼📞

12

Jun

Professional Standards

Live online

8CPT hours

Wed 12 Jun 2024

8:00 AM - 12:00 PM (4 hours)

  • Live online
Presented by
  • $125.00

Wed 12 Jun 2024

8:00 AM - 12:00 PM (4 hours)

This course speaks to the significance of professional standards for public safety dispatchers and anchors on concepts of customer service and the mission/vision of our public service agencies.

15

Jun
8CPT hours

Sat 15 Jun 2024

1 day, 8:00 AM - 5:00 PM (9 hours)

  • Live online
Presented by
  • $175.00

Sat 15 Jun 2024

1 day, 8:00 AM - 5:00 PM (9 hours)

The primary goals are to increase officer safety and enhance professionalism. All class times listed are Pacific (California) time.

18

Jun

Complacency and Critical Decision Making

Live online

4CPT hours

Tue 18 Jun 2024

7:00 PM - 11:00 PM (4 hours)

  • Live online
Presented by
  • $149.00 excl. Tax

Tue 18 Jun 2024

7:00 PM - 11:00 PM (4 hours)

Has complacency plagued your 9-1-1 center? 🚨 Elevate Your 9-1-1 Expertise! 🚨 Don't let routine dull your edge. Enroll in our 9-1-1 Complacency Course now and rekindle your passion for life-saving response. Secure your spot and champion excellence in emergency communications! 💼📞

20

Jun

Dispatch Priming

Live online

8CPT hours

Thu 20 Jun 2024

1 day, 8:00 AM - 5:00 PM (9 hours)

  • Live online
Presented by
  • $199.00 excl. Tax

Thu 20 Jun 2024

1 day, 8:00 AM - 5:00 PM (9 hours)

Research data suggests evidence that field personnel may be negatively influenced by dispatch priming. By developing a deeper understanding of the cognitive processes of both officers and dispatchers, the course intends to introduce the concept of priming.

21

Jun

Communications Training Officer

Live online

40CPT hours

21 - 24 Jun 2024

4 days, 7:00 AM - 6:00 PM

  • Live online
Presented by
Sergio Ortiz
Mandi Runnells
  • $749.00

21 - 24 Jun 2024

4 days, 7:00 AM - 6:00 PM

Communications Training Officer Certification Course

24

Jun

School Violence

Live online

4CPT hours

Mon 24 Jun 2024

8:00 AM - 12:00 PM (4 hours)

  • Live online
Presented by
  • $149.00 excl. Tax

Mon 24 Jun 2024

8:00 AM - 12:00 PM (4 hours)

Public Safety Calltakers and Dispatchers increasingly deal with reports of violence in school settings. This course explores communications techniques, identification of resources, and techniques related to violent campus events.

25

Jun

Active Shooter Situations

Live online

4CPT hours

Tue 25 Jun 2024

8:00 AM - 12:00 PM (4 hours)

  • Live online
Presented by
  • $149.00

Tue 25 Jun 2024

8:00 AM - 12:00 PM (4 hours)

This course explores the active shooter mentality, tactical considerations and the impact on dispatch operations through the use of current and relevant case studies. All class times listed are Pacific (California) time.

August 2024

1

Aug

Dispatch Priming

Live online

8CPT hours

Thu 1 Aug 2024

1 day, 8:00 AM - 5:00 PM (9 hours)

  • Live online
Presented by
  • $199.00 excl. Tax

Thu 1 Aug 2024

1 day, 8:00 AM - 5:00 PM (9 hours)

Research data suggests evidence that field personnel may be negatively influenced by dispatch priming. By developing a deeper understanding of the cognitive processes of both officers and dispatchers, the course intends to introduce the concept of priming.

3 - 31 Aug 2024

CTO Modular All Saturdays August

  • Online
Presented by
Jessica Palomino
Sergio Ortiz
  • $749.00

3 - 31 Aug 2024

CTO Modular All Saturdays August

Communications Training Officer Certification Course

7

Aug

Science of Wellness

Live online

8CPT hours

Wed 7 Aug 2024

1 day, 8:00 AM - 5:00 PM (9 hours)

  • Live online
Presented by
  • Free

Wed 7 Aug 2024

1 day, 8:00 AM - 5:00 PM (9 hours)

This course is designed for 9-1-1 first responders and is certified by POST in California and NMLEA in New Mexico. The course enrollment is restricted to California POST certified agencies and New Mexico public safety agencies.

20

Aug

Trauma Exposure and Management

Live online

4CPT hours

Tue 20 Aug 2024

8:00 AM - 12:00 PM (4 hours)

  • Live online
Presented by
  • $175.00

Tue 20 Aug 2024

8:00 AM - 12:00 PM (4 hours)

This Kim Turner, LLC course explores the emotional toll of being a 9-1-1 dispatcher and provides participants with an understanding of the definition of traumatic stress, as well as the common issues experienced by 9-1-1 professionals who handle multiple traumatic calls.

21

Aug
4CPT hours

Wed 21 Aug 2024

8:00 AM - 12:00 PM (4 hours)

  • Live online
Presented by
  • $149.00

Wed 21 Aug 2024

8:00 AM - 12:00 PM (4 hours)

This course offers a comprehensive exploration into the multifaceted role of public safety dispatchers during critical incidents, presenting a holistic view across natural disasters, criminal activities, and tactical operations. It delves into the dispatcher's pivotal role from both the dispatch center and field operations perspectives.

28

Aug

Dispatch Priming

Live online

8CPT hours

Wed 28 Aug 2024

1 day, 8:00 AM - 5:00 PM (9 hours)

  • Live online
Presented by
  • $199.00 excl. Tax

Wed 28 Aug 2024

1 day, 8:00 AM - 5:00 PM (9 hours)

Research data suggests evidence that field personnel may be negatively influenced by dispatch priming. By developing a deeper understanding of the cognitive processes of both officers and dispatchers, the course intends to introduce the concept of priming.

30

Aug

Science of Wellness

Live online

8CPT hours

Fri 30 Aug 2024

1 day, 8:00 AM - 5:00 PM (9 hours)

  • Live online
Presented by
  • Free

Fri 30 Aug 2024

1 day, 8:00 AM - 5:00 PM (9 hours)

This course is designed for 9-1-1 first responders and is certified by POST in California and NMLEA in New Mexico. The course enrollment is restricted to California POST certified agencies and New Mexico public safety agencies.

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