May 2025
June 2025
August 2025
September 2025
Fri 19 Sep 2025
8:00 AM - 12:00 PM (4 hours)
The course explores the US domestic violent extremists threat landscape and is designed for first responders to include 9-1-1 and field personnel.
Fri 19 Sep 2025
1 day, 8:00 AM - 5:00 PM (9 hours)
This course is specifically designed for 9-1-1 first responders, Records trainers, or professional staff who are tasked with writing daily or weekly observation reports, assigned as communications training officers, training officers, administrative assignments or supervisors overseeing the training program.
Thu 25 Sep 2025
3:00 PM - 7:00 PM (4 hours)
The course explores the common characteristics of conflict and bullying behavior including identifying tools and resources to improve workplace communication. All class times listed are Pacific (California) time.
October 2025
Wed 1 Oct 2025
1 day, 8:00 AM - 5:00 PM (9 hours)
This course is specifically tailored for current 9-1-1 first responders and is open to all active 9-1-1 first responders. It is POST-certified in California, NMLEA-certified in New Mexico, and approved in Michigan. Please note, If you fail to attend without canceling or transferring, you will be ineligible for future free training (any subject) from our company. Please cancel or transfer your registration at least 14 days before the class if you cannot attend.
Thu 2 Oct 2025
3:00 PM - 7:00 PM (4 hours)
This course explores the active shooter mentality, tactical considerations and the impact on dispatch operations through the use of current and relevant case studies.
Fri 3 Oct 2025
8:00 AM - 12:00 PM (4 hours)
Public Safety Calltakers and Dispatchers increasingly deal with reports of violence in school settings. This course explores communications techniques, identification of resources, and techniques related to violent campus events.
Mon 13 Oct 2025
8:00 AM - 12:00 PM (4 hours)
The course explores the common characteristics of conflict and bullying behavior including identifying tools and resources to improve workplace communication. All class times listed are Pacific (California) time.
Tue 14 Oct 2025
8:00 AM - 12:00 PM (4 hours)
Public Safety Call-takers and Dispatchers increasingly deal with callers in crisis and this courses explores communication techniques specific to critical situations. All class times listed are Pacific (California) time.
Mon 20 Oct 2025
11:00 AM - 3:00 PM (4 hours)
This course explores working with and supervising different generations in a public safety communications center.
Wed 22 Oct 2025
8:00 AM - 12:00 PM (4 hours)
This specialized training course provides essential legal updates for public safety call takers and dispatchers. Participants will gain comprehensive knowledge regarding their legal responsibilities while learning how current policies, state laws, federal mandates, and recent regulatory changes affect their critical role.
Thu 23 Oct 2025
11:00 AM - 3:00 PM (4 hours)
This course speaks to the significance of professional standards for public safety dispatchers and anchors on concepts of customer service and the mission/vision of our public service agencies.
Fri 24 Oct 2025
11:00 AM - 3:00 PM (4 hours)
This course is designed to provide a basic understanding of the sovereign citizen ideology.
Mon 27 Oct 2025
8:00 AM - 12:00 PM (4 hours)
This is a basic leadership course designed for emerging leaders or those wishing to promote in a public safety agency. It is also a good refresher for those in leadership positions. It is designed for 9-1-1 first responders and professional staff.