May 2026
Mon 18 May 2026
1 day, 5:00 AM - 2:00 PM (9 hours)
Navigate different personality types and conflict in the dispatch communications center. All class times listed are Pacific (California) time.
Tue 19 May 2026
8:00 AM - 12:00 PM (4 hours)
Public Safety Calltakers and Dispatchers increasingly deal with reports of violence in school settings. This course explores communications techniques, identification of resources, and techniques related to violent campus events.
Tue 26 May 2026
1 day, 8:00 AM - 5:00 PM (9 hours)
This course explores the active shooter mentality, tactical considerations and the impact on dispatch operations through the use of current and relevant case studies.
Wed 27 May 2026
1 day, 8:00 AM - 5:00 PM (9 hours)
This course offers a comprehensive exploration into the multifaceted role of public safety dispatchers during critical incidents, presenting a holistic view across natural disasters, criminal activities, and tactical operations. It delves into the dispatcher's pivotal role from both the dispatch center and field operations perspectives.
Wed 27 May 2026
8:00 AM - 12:00 PM (4 hours)
This course is designed for public safety dispatch supervisors, managers and directors.
Wed 27 May 2026
3:00 PM - 7:00 PM (4 hours)
This course is designed for public safety dispatch supervisors, managers and directors.
Thu 28 May 2026
1 day, 8:00 AM - 5:00 PM (9 hours)
The purpose of this course is to familiarize 9-1-1 dispatchers with the concept of Emotional Intelligence (EI), its application in emergency 9-1-1 and professional contexts.
29
May
Advanced Training Officer - Dispatch and Records
Kern County Office of Emergency Services
Fri 29 May 2026
1 day, 8:00 AM - 5:00 PM (9 hours)
This course is specifically for Records technicians, clerks, and trainers. It equips training officers with the knowledge and skills necessary to effectively train and mentor new hires.
June 2026
1 - 5 Jun 2026
1 week, 8:00 AM - 5:00 PM
Communications Training Officer Certification Course
Tue 9 Jun 2026
8:00 AM - 12:00 PM (4 hours)
The purpose of this course is to familiarize 9-1-1 dispatchers with the concept of Emotional Intelligence (EI), its application in emergency 9-1-1 and professional contexts.
Tue 9 Jun 2026
2:00 PM - 6:00 PM (4 hours)
The purpose of this course is to familiarize 9-1-1 dispatchers with the concept of Emotional Intelligence (EI), its application in emergency 9-1-1 and professional contexts.
Wed 10 Jun 2026
8:00 AM - 12:00 PM (4 hours)
Has complacency plagued your 9-1-1 center? 🚨 Elevate Your 9-1-1 Expertise! 🚨 Don't let routine dull your edge. Enroll in our 9-1-1 Complacency Course now and rekindle your passion for life-saving response. Secure your spot and champion excellence in emergency communications! 💼📞