May 2026
Tue 19 May 2026
8:00 AM - 12:00 PM (4 hours)
Public Safety Calltakers and Dispatchers increasingly deal with reports of violence in school settings. This course explores communications techniques, identification of resources, and techniques related to violent campus events.
Tue 26 May 2026
1 day, 8:00 AM - 5:00 PM (9 hours)
This course explores the active shooter mentality, tactical considerations and the impact on dispatch operations through the use of current and relevant case studies.
Wed 27 May 2026
1 day, 8:00 AM - 5:00 PM (9 hours)
This course offers a comprehensive exploration into the multifaceted role of public safety dispatchers during critical incidents, presenting a holistic view across natural disasters, criminal activities, and tactical operations. It delves into the dispatcher's pivotal role from both the dispatch center and field operations perspectives.
Wed 27 May 2026
8:00 AM - 12:00 PM (4 hours)
This course is designed for public safety dispatch supervisors, managers and directors.
Wed 27 May 2026
3:00 PM - 7:00 PM (4 hours)
This course is designed for public safety dispatch supervisors, managers and directors.
Thu 28 May 2026
1 day, 8:00 AM - 5:00 PM (9 hours)
The purpose of this course is to familiarize 9-1-1 dispatchers with the concept of Emotional Intelligence (EI), its application in emergency 9-1-1 and professional contexts.
29
May
Advanced Training Officer - Dispatch and Records
Kern County Office of Emergency Services
Fri 29 May 2026
1 day, 8:00 AM - 5:00 PM (9 hours)
This course is specifically for Records technicians, clerks, and trainers. It equips training officers with the knowledge and skills necessary to effectively train and mentor new hires.
June 2026
1 - 5 Jun 2026
1 week, 8:00 AM - 5:00 PM
Communications Training Officer Certification Course
Tue 9 Jun 2026
8:00 AM - 12:00 PM (4 hours)
The purpose of this course is to familiarize 9-1-1 dispatchers with the concept of Emotional Intelligence (EI), its application in emergency 9-1-1 and professional contexts.
Tue 9 Jun 2026
2:00 PM - 6:00 PM (4 hours)
The purpose of this course is to familiarize 9-1-1 dispatchers with the concept of Emotional Intelligence (EI), its application in emergency 9-1-1 and professional contexts.
Wed 10 Jun 2026
8:00 AM - 12:00 PM (4 hours)
Has complacency plagued your 9-1-1 center? 🚨 Elevate Your 9-1-1 Expertise! 🚨 Don't let routine dull your edge. Enroll in our 9-1-1 Complacency Course now and rekindle your passion for life-saving response. Secure your spot and champion excellence in emergency communications! 💼📞
Wed 10 Jun 2026
2:00 PM - 6:00 PM (4 hours)
Has complacency plagued your 9-1-1 center? 🚨 Elevate Your 9-1-1 Expertise! 🚨 Don't let routine dull your edge. Enroll in our 9-1-1 Complacency Course now and rekindle your passion for life-saving response. Secure your spot and champion excellence in emergency communications! 💼📞
Thu 11 Jun 2026
8:00 AM - 12:00 PM (4 hours)
This course explores the active shooter mentality, tactical considerations and the impact on dispatch operations through the use of current and relevant case studies.
Thu 11 Jun 2026
2:00 PM - 6:00 PM (4 hours)
This course explores the active shooter mentality, tactical considerations and the impact on dispatch operations through the use of current and relevant case studies.
15 - 19 Jun 2026
1 week, 8:00 AM - 5:00 PM
Communications Training Officer Certification Course
Mon 22 Jun 2026
8:00 AM - 12:00 PM (4 hours)
This is a basic leadership course designed for emerging leaders or those wishing to promote in a public safety agency. It is also a good refresher for those in leadership positions. It is designed for 9-1-1 first responders and professional staff.
Wed 24 Jun 2026
1 day, 8:00 AM - 5:00 PM (9 hours)
This course is specifically tailored for current 9-1-1 first responders and is open to all active 9-1-1 first responders. It is POST-certified in California, NMLEA-certified in New Mexico, and approved in Michigan. Please note, If you fail to attend without canceling or transferring, you will be ineligible for future free training (any subject) from our company. Please cancel or transfer your registration at least 14 days before the class if you cannot attend to allow those on the waitlist to attend.
August 2026
![De-escalation Training for Dispatchers [COPS]](https://wc1.prod6.arlocdn.net/p/fdc8346668694a4aa2fd25efe7dd1139/d/tNGFCCFlwtoHLze3TI1BgpbnogddOjxYTSP3zl69hDKqFrqu/TKTF-art2021-blk.jpg)
Wed 5 Aug 2026
1 day, 8:00 AM - 5:00 PM (9 hours)
Tuition free, in person de-escalation training for active U.S. 9-1-1 call takers, dispatchers, and public safety records technicians. Funded through the U.S. Department of Justice COPS grant program. Pre-registration required. Class size is limited. If enrolling mulitple students please put them on one invoice. The course is POST certified in California CCN#1301-21207 Additional state certifications include Michigan TKT2025-6092
Mon 10 Aug 2026
1 day, 8:00 AM - 5:00 PM (9 hours)
This course is specifically tailored for current 9-1-1 first responders and is open to all active 9-1-1 first responders. It is POST-certified in California, NMLEA-certified in New Mexico, and approved in Michigan. Please note, If you fail to attend without canceling or transferring, you will be ineligible for future free training (any subject) from our company. Please cancel or transfer your registration at least 14 days before the class if you cannot attend to allow those on the waitlist to attend.
11 - 14 Aug 2026
4 days, 7:00 AM - 6:00 PM
Communications Training Officer Certification Course
Thu 20 Aug 2026
1 day, 8:00 AM - 5:00 PM (9 hours)
Tuition free, in person de-escalation training for active U.S. 9-1-1 call takers, dispatchers, and public safety records technicians. Funded through the U.S. Department of Justice COPS grant program. Pre-registration required. Class size is limited. If enrolling mulitple students please put them on one invoice. The course is POST certified in California CCN#1301-21207 Additional state certifications include Michigan TKT2025-6092
Fri 21 Aug 2026
1 day, 8:00 AM - 5:00 PM (9 hours)
This course is specifically for Records technicians, clerks, and trainers. It equips training officers with the knowledge and skills necessary to effectively train and mentor new hires.
Fri 28 Aug 2026
1 day, 8:00 AM - 5:00 PM (9 hours)
Tuition free, in person de-escalation training for active U.S. 9-1-1 call takers, dispatchers, and public safety records technicians. Funded through the U.S. Department of Justice COPS grant program. Pre-registration required. Class size is limited. If enrolling mulitple students please put them on one invoice. The course is POST certified in California CCN#1301-21207 Additional state certifications include Michigan TKT2025-6092
September 2026
Wed 2 Sep 2026
1 day, 8:00 AM - 5:00 PM (9 hours)
This course is specifically for Records technicians, clerks, and trainers. It equips training officers with the knowledge and skills necessary to effectively train and mentor new hires.