May 2024
Wed 1 May 2024
8:00 AM - 12:00 PM (4 hours)
This course explores the active shooter mentality, tactical considerations and the impact on dispatch operations through the use of current and relevant case studies.
Fri 3 May 2024
1 day, 8:00 AM - 5:00 PM (9 hours)
The primary goals are to increase officer safety and enhance professionalism. All class times listed are Pacific (California) time.
Wed 8 May 2024
1 day, 8:30 AM - 4:30 PM (8 hours)
Public Safety Calltakers and Dispatchers increasingly deal with callers in crisis and this courses explores communication techiques specific to critcal situations.
Mon 13 May 2024
1 day, 8:00 AM - 5:00 PM (9 hours)
This course is specifically tailored for current 9-1-1 first responders and is open to all active 9-1-1 first responders. It is POST-certified in California, NMLEA-certified in New Mexico, and approved in Michigan.
Wed 22 May 2024
8:00 AM - 12:00 PM (4 hours)
Strategies for public safety dispatchers for handling suicidal callers. All class times listed are Pacific (California) time.
Thu 23 May 2024
8:00 AM - 12:00 PM (4 hours)
This is a basic leadership course designed for emerging leaders or those wishing to promote in a public safety agency. It is also a good refresher for those in leadership positions. It is designed for 9-1-1 first responders and professional staff.
Wed 29 May 2024
1 day, 8:00 AM - 5:00 PM (9 hours)
Research data suggests evidence that field personnel may be negatively influenced by dispatch priming. By developing a deeper understanding of the cognitive processes of both officers and dispatchers, the course intends to introduce the concept of priming.
Wed 29 May 2024
11:00 AM - 3:00 PM (4 hours)
This course is specifically designed for 9-1-1 first responders who are tasked with writing daily or weekly observation reports, assigned as communications training officers, administrative assignments or supervisors overseeing the training program for newly hired dispatchers.
31 May 2024 - 3 Jun 2024
4 days, 8:00 AM - 6:00 PM
Communications Training Officer Certification Course
June 2024
Sat 1 Jun 2024
1 day, 8:00 AM - 5:00 PM (9 hours)
This course is specifically tailored for current 9-1-1 first responders and is open to all active 9-1-1 first responders. It is POST-certified in California, NMLEA-certified in New Mexico, and approved in Michigan.
Mon 3 Jun 2024
1 day, 8:00 AM - 5:00 PM (9 hours)
The primary goals are to increase officer safety and enhance professionalism. All class times listed are Pacific (California) time.
Thu 6 Jun 2024
1 day, 8:00 AM - 5:00 PM (9 hours)
Navigate different personality types and conflict in the dispatch communications center. All class times listed are Pacific (California) time.
Fri 7 Jun 2024
1 day, 8:00 AM - 5:00 PM (9 hours)
Research data suggests evidence that field personnel may be negatively influenced by dispatch priming. By developing a deeper understanding of the cognitive processes of both officers and dispatchers, the course intends to introduce the concept of priming.
Tue 11 Jun 2024
8:00 AM - 12:00 PM (4 hours)
Has complacency plagued your 9-1-1 center? 🚨 Elevate Your 9-1-1 Expertise! 🚨 Don't let routine dull your edge. Enroll in our 9-1-1 Complacency Course now and rekindle your passion for life-saving response. Secure your spot and champion excellence in emergency communications! 💼📞
Wed 12 Jun 2024
8:00 AM - 12:00 PM (4 hours)
This course speaks to the significance of professional standards for public safety dispatchers and anchors on concepts of customer service and the mission/vision of our public service agencies.
Sat 15 Jun 2024
1 day, 8:00 AM - 5:00 PM (9 hours)
The primary goals are to increase officer safety and enhance professionalism. All class times listed are Pacific (California) time.
Tue 18 Jun 2024
7:00 PM - 11:00 PM (4 hours)
Has complacency plagued your 9-1-1 center? 🚨 Elevate Your 9-1-1 Expertise! 🚨 Don't let routine dull your edge. Enroll in our 9-1-1 Complacency Course now and rekindle your passion for life-saving response. Secure your spot and champion excellence in emergency communications! 💼📞
Thu 20 Jun 2024
1 day, 8:00 AM - 5:00 PM (9 hours)
Research data suggests evidence that field personnel may be negatively influenced by dispatch priming. By developing a deeper understanding of the cognitive processes of both officers and dispatchers, the course intends to introduce the concept of priming.
21 - 24 Jun 2024
4 days, 7:00 AM - 6:00 PM
Communications Training Officer Certification Course
Mon 24 Jun 2024
8:00 AM - 12:00 PM (4 hours)
Public Safety Calltakers and Dispatchers increasingly deal with reports of violence in school settings. This course explores communications techniques, identification of resources, and techniques related to violent campus events.
Tue 25 Jun 2024
8:00 AM - 12:00 PM (4 hours)
This course explores the active shooter mentality, tactical considerations and the impact on dispatch operations through the use of current and relevant case studies.
August 2024
Thu 1 Aug 2024
1 day, 8:00 AM - 5:00 PM (9 hours)
Research data suggests evidence that field personnel may be negatively influenced by dispatch priming. By developing a deeper understanding of the cognitive processes of both officers and dispatchers, the course intends to introduce the concept of priming.
3 - 31 Aug 2024
CTO Modular All Saturdays August
Communications Training Officer Certification Course
Wed 7 Aug 2024
1 day, 8:00 AM - 5:00 PM (9 hours)
This course is specifically tailored for current 9-1-1 first responders and is open to all active 9-1-1 first responders. It is POST-certified in California, NMLEA-certified in New Mexico, and approved in Michigan.