Upcoming Courses and Events

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Professional Standards

22

Jan

Professional Standards

Live online

4CPT hours

Wed 22 Jan 2025

8:00 AM - 12:00 PM (4 hours)

  • Live online
Presented by
Teagan Lugo
  • $149.00

Wed 22 Jan 2025

8:00 AM - 12:00 PM (4 hours)

This course speaks to the significance of professional standards for public safety dispatchers and anchors on concepts of customer service and the mission/vision of our public service agencies.

Advanced Training Officer - Records

24

Jan

Advanced Training Officer - Records

Scottsdale, Arizona

Limited places
8CPT hours

Fri 24 Jan 2025

1 day, 8:00 AM - 4:00 PM (8 hours)

  • Scottsdale, Arizona
Presented by
Mandi Runnells
  • $249.00 excl. Tax

Fri 24 Jan 2025

1 day, 8:00 AM - 4:00 PM (8 hours)

This course is specifically for Records technicians, clerks, and trainers. It equips training officers with the knowledge and skills necessary to effectively train and mentor new hires.

Conflict Management

29

Jan

Conflict Management

Live online

Limited places
4CPT hours

Wed 29 Jan 2025

8:00 AM - 12:00 PM (4 hours)

  • Live online
Presented by
  • $149.00 excl. Tax

Wed 29 Jan 2025

8:00 AM - 12:00 PM (4 hours)

The course explores the common characteristics of conflict and bullying behavior including identifying tools and resources to improve workplace communication. All class times listed are Pacific (California) time.

Science of Wellness

30

Jan

Science of Wellness

Live online

Limited places
8CPT hours

Thu 30 Jan 2025

1 day, 8:00 AM - 5:00 PM (9 hours)

  • Live online
Presented by
Teagan Lugo
  • Free

Thu 30 Jan 2025

1 day, 8:00 AM - 5:00 PM (9 hours)

This course is specifically tailored for current 9-1-1 first responders and is open to all active 9-1-1 first responders. It is POST-certified in California, NMLEA-certified in New Mexico, and approved in Michigan. Please note, If you fail to attend without canceling or transferring, you will be ineligible for future free training (any subject) from our company. Please cancel or transfer your registration at least 14 days before the class if you cannot attend.

Communications Training Officer

31

Jan

Communications Training Officer

Live online

Limited places
40CPT hours

31 Jan 2025 - 3 Feb 2025

4 days, 7:00 AM - 5:00 PM

  • Live online
Presented by
Mandi Runnells
Jessica Palomino
  • $999.00

31 Jan 2025 - 3 Feb 2025

4 days, 7:00 AM - 5:00 PM

Communications Training Officer Certification Course

Trauma Exposure and Management

5

Feb

Trauma Exposure and Management

Live online

4CPT hours

Wed 5 Feb 2025

1:00 PM - 5:00 PM (4 hours)

  • Live online
Presented by
  • $175.00

Wed 5 Feb 2025

1:00 PM - 5:00 PM (4 hours)

This Kim Turner, LLC course explores the emotional toll of being a 9-1-1 dispatcher and provides participants with an understanding of the definition of traumatic stress, as well as the common issues experienced by 9-1-1 professionals who handle multiple traumatic calls.

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