OUR MISSION
Our mission is to bridge the gap in public safety between field and 9-1-1 first responders through training and consulting services.
Upcoming Courses and Events
Can't find the course you're looking for? Use the search box just below.
Mon 2 Dec 2024
1 day, 8:00 AM - 5:00 PM (9 hours)
This is a basic leadership course designed for emerging leaders or those wishing to promote in a public safety agency. It is also a good refresher for those in leadership positions. It is designed for 9-1-1 first responders and professional staff.
Tue 3 Dec 2024
1 day, 8:00 AM - 5:00 PM (9 hours)
Research data suggests evidence that field personnel may be negatively influenced by dispatch priming. By developing a deeper understanding of the cognitive processes of both officers and dispatchers, the course intends to introduce the concept of priming.
Mon 9 Dec 2024
1 day, 8:00 AM - 5:00 PM (9 hours)
This course is specifically tailored for current 9-1-1 first responders and is open to all active 9-1-1 first responders. It is POST-certified in California, NMLEA-certified in New Mexico, and approved in Michigan. Please note, If you fail to attend without canceling or transferring, you will be ineligible for future free training (any subject) from our company. Please cancel or transfer your registration at least 14 days before the class if you cannot attend.
Tue 10 Dec 2024
8:00 AM - 12:00 PM (4 hours)
Strategies for public safety dispatchers for handling suicidal callers. All class times listed are Pacific (California) time.
Wed 11 Dec 2024
8:00 AM - 12:00 PM (4 hours)
Has complacency plagued your 9-1-1 center? 🚨 Elevate Your 9-1-1 Expertise! 🚨 Don't let routine dull your edge. Enroll in our 9-1-1 Complacency Course now and rekindle your passion for life-saving response. Secure your spot and champion excellence in emergency communications! 💼📞
Thu 12 Dec 2024
1 day, 5:00 AM - 2:00 PM (9 hours)
The primary goals are to increase officer safety and enhance professionalism. All class times listed are Pacific (California) time.
PILLARS OF TRAINING
Explore our courses offered online or in-person.
Active Assailant & Critical Incidents Pillar
Courses designed with a holistic approach with considerations for 9-1-1 first responders and field first responders ranging from Active Shooter to Outlaw Motorcycle Gangs.
Leadership Pillar
Real-world leadership courses facilitated online and in-person. The courses challenge students in a thoughtful and considerate way and are designed for real 9-1-1 challenges.
Retention Pillar
Recruitment and training are the foundation for your PSAP. Our Communications Training Officer certification course and Advanced Training Officer (Advanced CTO) courses support your programs so your trainers transition to highly effective teachers.
Wellness Pillar
Most of our courses in this pillar are designed for understanding and managing the unique stressors associated with working as a 9-1-1 first responder. We also offer a Wellness course for field first responders.