OUR MISSION
Our mission is to bridge the gap in public safety between field and 9-1-1 first responders through training and consulting services.
Upcoming Courses and Events
Can't find the course you're looking for? Use the search box just below.
Sat 27 Apr 2024
1 day, 8:00 AM - 5:00 PM (9 hours)
This POST-certified course in California and NMLEA-certified course in New Mexico is specifically tailored for current 9-1-1 first responders. The program is open to all active 9-1-1 first responders.
Wed 1 May 2024
8:00 AM - 12:00 PM (4 hours)
This course explores the active shooter mentality, tactical considerations and the impact on dispatch operations through the use of current and relevant case studies.
Fri 3 May 2024
1 day, 8:00 AM - 5:00 PM (9 hours)
The primary goals are to increase officer safety and enhance professionalism. All class times listed are Pacific (California) time.
Wed 8 May 2024
1 day, 8:30 AM - 4:30 PM (8 hours)
Public Safety Calltakers and Dispatchers increasingly deal with callers in crisis and this courses explores communication techiques specific to critcal situations.
Mon 13 May 2024
1 day, 8:00 AM - 5:00 PM (9 hours)
This POST-certified course in California and NMLEA-certified course in New Mexico is specifically tailored for current 9-1-1 first responders. The program is open to all active 9-1-1 first responders.
Wed 22 May 2024
8:00 AM - 12:00 PM (4 hours)
Strategies for public safety dispatchers for handling suicidal callers. All class times listed are Pacific (California) time.
PILLARS OF TRAINING
Explore our courses offered online or in-person.
Active Assailant & Critical Incidents Pillar
Courses designed with a holistic approach with considerations for 9-1-1 first responders and field first responders ranging from Active Shooter to Outlaw Motorcycle Gangs.
Leadership Pillar
Real-world leadership courses facilitated online and in-person. The courses challenge students in a thoughtful and considerate way and are designed for real 9-1-1 challenges.
Retention Pillar
Recruitment and training are the foundation for your PSAP. Our Communications Training Officer certification course and Advanced Training Officer (Advanced CTO) courses support your programs so your trainers transition to highly effective teachers.
Wellness Pillar
Most of our courses in this pillar are designed for understanding and managing the unique stressors associated with working as a 9-1-1 first responder. We also offer a Wellness course for field first responders.