Upcoming Courses and Events

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Dispatch Priming

7

Nov

Dispatch Priming

Live online

Sold out
8CPT hours

Thu 7 Nov 2024

1 day, 8:00 AM - 5:00 PM (9 hours)

  • Live online
Presented by
Ken Hardesty
  • $199.00 excl. Tax

Thu 7 Nov 2024

1 day, 8:00 AM - 5:00 PM (9 hours)

Research data suggests evidence that field personnel may be negatively influenced by dispatch priming. By developing a deeper understanding of the cognitive processes of both officers and dispatchers, the course intends to introduce the concept of priming.

School Violence

18

Nov

School Violence

Live online

4CPT hours

Mon 18 Nov 2024

5:00 AM - 9:00 AM (4 hours)

  • Live online
Presented by
Ken Hardesty
  • $149.00 excl. Tax

Mon 18 Nov 2024

5:00 AM - 9:00 AM (4 hours)

Public Safety Calltakers and Dispatchers increasingly deal with reports of violence in school settings. This course explores communications techniques, identification of resources, and techniques related to violent campus events.

Dispatcher's Role in Critical Incidents

19

Nov

4CPT hours

Tue 19 Nov 2024

5:00 AM - 9:00 AM (4 hours)

  • Live online
Presented by
Ken Hardesty
  • $149.00

Tue 19 Nov 2024

5:00 AM - 9:00 AM (4 hours)

This course offers a comprehensive exploration into the multifaceted role of public safety dispatchers during critical incidents, presenting a holistic view across natural disasters, criminal activities, and tactical operations. It delves into the dispatcher's pivotal role from both the dispatch center and field operations perspectives.

Active Shooter Situations

20

Nov

Active Shooter Situations

Live online

4CPT hours

Wed 20 Nov 2024

5:00 AM - 9:00 AM (4 hours)

  • Live online
Presented by
Ken Hardesty
  • $149.00

Wed 20 Nov 2024

5:00 AM - 9:00 AM (4 hours)

This course explores the active shooter mentality, tactical considerations and the impact on dispatch operations through the use of current and relevant case studies.

Leadership and Accountability

2

Dec

Leadership and Accountability

Live online

Limited places
8CPT hours

Mon 2 Dec 2024

1 day, 8:00 AM - 5:00 PM (9 hours)

  • Live online
Presented by
  • $199.00 excl. Tax

Mon 2 Dec 2024

1 day, 8:00 AM - 5:00 PM (9 hours)

This is a basic leadership course designed for emerging leaders or those wishing to promote in a public safety agency. It is also a good refresher for those in leadership positions. It is designed for 9-1-1 first responders and professional staff.

Dispatch Priming

3

Dec

Dispatch Priming

Live online

Limited places
8CPT hours

Tue 3 Dec 2024

1 day, 8:00 AM - 5:00 PM (9 hours)

  • Live online
Presented by
  • $199.00 excl. Tax

Tue 3 Dec 2024

1 day, 8:00 AM - 5:00 PM (9 hours)

Research data suggests evidence that field personnel may be negatively influenced by dispatch priming. By developing a deeper understanding of the cognitive processes of both officers and dispatchers, the course intends to introduce the concept of priming.

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