UPCOMING TRAINING & EVENTS

Here is a list of all our upcoming courses, arranged by date. If you're looking for a specific track or course, use the search box and you'll get to the right place. Please note, for all online courses a webcam and microphone are necessary as all students must be on camera and actively participate in the course.

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Live online events

May 2026

May

Advanced Training Officer - Dispatch and Records

Ontario

$299.00 excl. Tax

8CPT hours

Fri 1 May 2026

1 day, 8:00 AM - 5:00 PM (9 hours)

Ontario

Presented by

Mandi Runnells

$299.00 excl. Tax

Fri 1 May 2026

1 day, 8:00 AM - 5:00 PM (9 hours)

This course is specifically for Records technicians, clerks, and trainers. It equips training officers with the knowledge and skills necessary to effectively train and mentor new hires.

September 2026

Sep

Report Writing: How to Write Effective Observation Reports for CTO's & Professional Staff

Ontario

$299.00 excl. Tax

8CPT hours

Fri 11 Sep 2026

1 day, 8:00 AM - 5:00 PM (9 hours)

Ontario

Presented by

Mandi Runnells

$299.00 excl. Tax

Fri 11 Sep 2026

1 day, 8:00 AM - 5:00 PM (9 hours)

This course is specifically designed for 9-1-1 first responders, Records trainers, or professional staff who are tasked with writing daily or weekly observation reports, assigned as communications training officers, training officers, administrative assignments or supervisors overseeing the training program.

October 2026

Oct

-9

Communications Training Officer

Ontario

$999.00

40CPT hours

5 - 9 Oct 2026

1 week, 8:00 AM - 5:00 PM

Ontario

Presented by

Kim Turner

Mandi Runnells

Anthony Alvo

$999.00

5 - 9 Oct 2026

1 week, 8:00 AM - 5:00 PM

Communications Training Officer Certification Course