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UPCOMING TRAINING & EVENTS

Here is a list of all our upcoming courses, arranged by date. If you're looking for a specific track or course, use the search box and you'll get to the right place. Please note, for all online courses a webcam and microphone are necessary as all students must be on camera and actively participate in the course.

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June 2025

Advanced Training Officer - Records

13

Jun

Advanced Training Officer - Records

Ontario

8CPT hours

Fri 13 Jun 2025

1 day, 8:00 AM - 5:00 PM (9 hours)

  • Ontario
Presented by
Mandi Runnells
  • $249.00 excl. Tax

Fri 13 Jun 2025

1 day, 8:00 AM - 5:00 PM (9 hours)

This course is specifically for Records technicians, clerks, and trainers. It equips training officers with the knowledge and skills necessary to effectively train and mentor new hires.

August 2025

Active Shooter Situations

27

Aug

Active Shooter Situations

Ontario

8CPT hours

Wed 27 Aug 2025

1 day, 8:00 AM - 5:00 PM (9 hours)

  • Ontario
Presented by
Vicente De La Torre
  • $299.00 excl. Tax

Wed 27 Aug 2025

1 day, 8:00 AM - 5:00 PM (9 hours)

The goal of this course is to provide students with an understanding of active shooter situations by integrating concepts of field and dispatch operations.

September 2025

Emotional Intelligence in 9-1-1

16

Sep

Emotional Intelligence in 9-1-1

Ontario

8CPT hours

Tue 16 Sep 2025

1 day, 8:00 AM - 5:00 PM (9 hours)

  • Ontario
Presented by
  • $299.00 excl. Tax

Tue 16 Sep 2025

1 day, 8:00 AM - 5:00 PM (9 hours)

The purpose of this course is to familiarize 9-1-1 dispatchers with the concept of Emotional Intelligence (EI), its application in emergency 9-1-1 and professional contexts.