UPCOMING TRAINING & EVENTS

Name: Emotional Intelligence in 9-1-1
Start: 2026-05-05T08:00-07:00
End: 2026-05-05T17:00-07:00
Location: Murrieta

Here is a list of all our upcoming courses, arranged by date. If you're looking for a specific track or course, use the search box and you'll get to the right place. Please note, for all online courses a webcam and microphone are necessary as all students must be on camera and actively participate in the course.

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Live online events

May 2026

May

Emotional Intelligence in 9-1-1

Murrieta PD

$299.00 excl. Tax

8CPT hours

Tue 5 May 2026

1 day, 8:00 AM - 5:00 PM (9 hours)

Murrieta PD

Presented by

Kim Turner

$299.00 excl. Tax

Tue 5 May 2026

1 day, 8:00 AM - 5:00 PM (9 hours)

The purpose of this course is to familiarize 9-1-1 dispatchers with the concept of Emotional Intelligence (EI), its application in emergency 9-1-1 and professional contexts.

May

Dispatch Priming

Murrieta PD

$299.00 excl. Tax

8CPT hours

Thu 7 May 2026

1 day, 8:00 AM - 5:00 PM (9 hours)

Murrieta PD

Presented by

Kim Turner

$299.00 excl. Tax

Thu 7 May 2026

1 day, 8:00 AM - 5:00 PM (9 hours)

Research data suggests evidence that field personnel may be negatively influenced by dispatch priming. By developing a deeper understanding of the cognitive processes of both officers and dispatchers, the course intends to introduce the concept of priming.