This course is for law enforcement professionals who have contact with the community and public. Students will learn to effectively communicate through proven methodology with the goal of generating voluntary compliance. Students will understand how this methodology and associated skills increase professional safety, gain enhanced professionalism, decrease complaints and vicarious liability, and lessen stress on the job and at home.
Under the instruction provided by a qualified instructor(s) each student will acheive the following learning outcomes:
Certified in California and Michigan
Public safety employees including dispatchers, officers, records, crime analysis, etc.
If the class is CalOES approved for reimbursement, you will receive the branch notification as part of your registration confirmation or you may download it here.