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This course speaks to the significance of professional standards for public safety dispatchers and anchors on concepts of customer service and the mission/vision of our public service agencies.
This course speaks to the significance of professional standards for public safety dispatchers as they combine customer service philosophies, mission/vision statement, and quality assurance to deliver the highest standards of service to the community.
Under the instruction provided by a qualified instructor(s) each student will achieve the following learning outcomes:
If the class is CalOES approved for reimbursement you will receive the branch notification as part of the registration confirmation.
Current public safety dispatchers or telecommunicators.