Leadership Workshop

A Specialized Course for 9-1-1 Leaders and Supervisors

Transform Your Leadership Skills & Influence in Public Safety Communications

Are you ready to elevate your leadership capabilities, gain stronger influence with stakeholders, and successfully champion your center's initiatives? Join us for this intensive professional development course designed specifically for PSAP leaders.

Who Should Attend?

• 9-1-1 Dispatch Supervisors
• Communications Center Managers (Sworn and Professional Staff)
• Aspiring Leaders in Emergency Communications

What You'll Gain:

• Master proven strategies for leading multi-generational teams
• Discover your authentic leadership style
• Learn effective accountability frameworks for high-performance teams
• Build powerful advocacy skills to gain project approval
• Create compelling business cases for center initiatives

Why This Course Matters:

In today's rapidly evolving emergency communications environment, traditional leadership approaches aren't enough. Beyond managing teams, leaders must be effective advocates for their centers' needs and innovations. This course provides the specialized tools you need to:

• Build cohesive teams across generational boundaries
• Resolve conflicts effectively
• Present compelling cases for resources and improvements
• Navigate complex approval processes successfully
• Transform ideas into approved and funded projects

If the class is CalOES approved for reimbursement, you will receive the branch notification as part of your registration confirmation or you may download it here.

Current public safety dispatchers or those assigned to communications.