Improve your experience. We are very sorry but this website does not support Internet Explorer. We recommend using a different browser that is supported such as Google Chrome or Mozilla Firefox.

Interpersonal Skills and Career Survival

Navigate different personality types and conflict in the dispatch communications center. All class times listed are Pacific (California) time.


One our most popular courses reviews the different personality types, temperaments and conflict in the dispatch workplace. Through discovery, students will learn basic skills to set, manage, and accomplish their goals to maximize their motivation throughout their career.  

Under the instruction provided by a qualified instructor(s) each student will acheive the following learning outcomes:

  • Identify the four principals of interpersonal communication.
  • Evaluate the effects of gossip in the workplace.
  • Identify their predominant personality types.
  • Develop strategies for career survival.

CalOES ATA Reimbursement Approvals

If the class is CalOES approved for reimbursement you will receive the branch notification as part of the registration confirmation.


Current public safety dispatchers and telecommnicators

Press enter to see more results